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Nelnet Payment Plan Setup

How to set up a payment plan in Nelnet Campus Commerce

Open Nelnet and enter your information

In SIS, click on Pay My Bill under Tuition & Payments

Screenshot of SIS interface showing the Tuition & Payments box on the top right, with "Pay My Bill" in blue in the box

This will open a new browser window in the Nelnet Campus Commerce website. You will need to enter your demographic information the first time you log in.

Screenshot of Create Account form
Screenshot of the Address part of the Create Account form

You MUST use your VCCS email address to be able to link your Nelnet account to your student account.

Screenshot of the Email field in the Create Account form
Screenshot of Phone fields in the Create Account form
Screenshot of the bottom of the form. There is a block of text which is too small to read. There is a green Submit button at the bottom.

Once you have entered the requested information, click Submit.
You will be prompted to create a 4-Digit PIN that will be used to verify your identity if you need to call Nelnet for any reason.

Screenshot with heading "Review Items" and a popup box with heading "Create A 4-Digit PIN To Continue". Other text in the image is too small to read.
Screenshot of Nelnet interface with two boxes. The left box is titled Payment Plan & Billing and shows a current balance of $1,643.04. A gray "Make a payment" button is beneath the current balance. Below that is another section with a green button labeled "Set up a Payment Plan." Other text in the image is too small to read.

Set up a Payment Plan

Click on Set up a Payment Plan

Screenshot with a "Welcome" heading at the top and two buttons at the bottom, green one on the left reading Begin and gray one on the right reading Cancel. Other text in the image is too small to read.

Click Begin.
Starting on the next page, you will see a progress tracker that will show you where you are in the process.

Screenshot of a progress tracker with seven steps. The green indicator is on the first step, labeled Contact Information. Other steps are Amount Due, Plan Options, Payment Details, Payment Schedule, Review & Authorize, and Thank You.
Screenshot showing Contact Information header followed by Demographics subheader and then a box of illegible text

You will want to verify your contact information on the next page and set up your security questions which will be used to verify your identity if you need to call in to Nelnet customer service.

Screenshot showing Security header and then a box of illegible text

Click Next.
The next page will show you the total Tuition that is due.

Progress bar indicator showing you are at the second step, Amount Due

If you click View Details, you will get the breakdown of what the total amount due includes.

Screenshot of a table containing illegible text and numbers

You can also click on the + sign for more information.

Screenshot of a table containing illegible text and numbers

Click next.
The Payment Plan Options page lists all of the available plans available. What plans are available
depends on when you begin the process. Select the radial button on the plan you would like to enroll in.

screenshot showing you are on the third step of the process, Plan Options. Under the progress indicator is a Payment Plan Options header; under that is a Monthly Payment Plan header followed by a table with two radio button selections at the left. Text is illegible.

You will get a popup notification that there is a $30 enrollment fee to participate in the payment plans.
Click OK to continue setting up the payment plan.

Screenshot of a popup box. Text is the same as the preceding paragraph.

On the payment details page, you will need to add a credit card or bank account that you wish to use for
your payments. Click on the drop down labeled Pay Using, and then choose credit card or bank account.

Screenshot of progress bar showing you are on the fourth step: Payment Details. Beneath that is a Payment Details header and then a form in which you may select how to pay. A box to the side details processing fees.
Screenshot of the select box; you can choose Add Bank Account or Add Credit Card

Then click Next.

For CREDIT CARD PAYMENTS enter your credit card information and click Save

For BANK ACCOUNT PAYMENTS enter your bank account information and click Save.

This will take you back to the Payment Details page. Scroll down the page and you will see the
breakdown of the down payment and the remaining amount due. Click Next.

The next page shows you the schedule of upcoming payments based on the plan you selected. Click
Next.

You will get a pop up reminder that you can choose to use different payment methods for the down
payment and the monthly payments. Click Got it!

Verify all of the information is correct, scroll through the page to read the terms and conditions. Select
the check box at the bottom to confirm you have read the terms and conditions. Click
Authorize.

Your payment will process and you should get an Agreement Number confirming that your payment
plan has been established. Click Done.