Virtual Financial Aid Open Office Hours

We are happy to offer open office hours to help students with the completion of the FAFSA as well as other financial aid documents such as Direct Loan Entrance Counseling, Master Promissory Notes, or documents requested on the To Do List.

Mon-Fri 9 a.m. to 12 p.m. – please call 540-453-2301. If screen share assistance is required, the agent on call will send a Zoom link so we can provide hands on assistance!

Please note: Students with financial aid questions unrelated to form completion should continue to contact our 24/7 Toll-Free Support Center at 1-855-844-3631 or visit the support center on the web for 24/7 live chat and e-mail support.