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Card Services

The BlueCard (BRCC ID CARD)

1. Purpose

This document addresses the use of the Auxiliary Services purchasing functions of Blue Ridge Community College’s (BRCC) stored monetary value identification (ID) cards by students, faculty, and staff, known as The BlueCard. A BRCC ID card (BlueCard) must be obtained before cash value can be purchased.  See http://www.brcc.edu/services/id/ for information on The BlueCard (BRCC ID Card).

The BlueCard, ID cards with stored monetary value, shall be issued to students, faculty, and staff, including contractor-provided personnel, in accordance with the college’s procedures on ID cards. Any student enrolled at BRCC for one or more credit hours shall be eligible to use the auxiliary services functions of  The BlueCard. Current employees of the college, including contractor-provided personnel (such as security, bookstore, or food services staff), shall also be eligible to use the auxiliary services functions of the BlueCard. All BRCC BlueCards shall be the property of Blue Ridge Community College.

The auxiliary services function of the BRCC BlueCard shall not be transferable and shall be valid only for as long as the cardholder continues his/her enrollment or employment status with BRCC. Any remaining balances at the conclusion of enrollment or employment will be considered non-refundable. Any misuse, alteration, or fabrication of the card shall subject the cardholder to disciplinary action by the college and legal action as allowed by law.

Cardholders may contribute value to their BlueCard by accessing an online site-https://brcc-sp.blackboard.com/eaccounts which can be used to purchase goods or services from the Blue Café and the BRCC Coffee Corner and other campus facilities as the need arises.  BlueCard value is non-refundable except in extenuating circumstances as approved by the Associate Vice President of Finance and Facilities.

Any student with a financial hold in the Student Information System (SIS) that “blocks all” services shall have a hold placed on his/her BlueCard account. The hold shall prevent further use of the BRCC BlueCard until the financial hold is removed.

BRCC shall not be held responsible for any lost, damaged, or stolen BRCC BlueCards. Lost, damaged, or stolen BRCC BlueCards shall be reported immediately to the ID card office in E111B either in person, by email at idcard@brcc.edu or by phone (540-453-2558); or by using online management tool located at – https://brcc-sp.blackboard.com/eaccounts.    When a card is reported as lost or stolen, it shall be inactivated. The college shall not be held responsible for any unauthorized use of the BRCC BlueCard prior to its being reported as lost or stolen.

Any BRCC BlueCard that is submitted to a college “Lost & Found” location shall be immediately forwarded to the BRCC ID card office.  ID card staff will hold the card until the card holder claims the card, or until the end of the current semester at which time it will be destroyed.

A BRCC BlueCard account shall be considered abandoned and expired when a student has not re-enrolled for the immediately following term, or an employee has resigned or has been terminated by the college. Likewise, BRCC Campus Cash accounts shall be terminated for contractor-provided personnel once the associated contract ends.

2.  Procedures

Obtaining a BRCC BlueCard

Students and employees must first obtain a BRCC ID card (BlueCard) from the ID Card/Parking Permit Office.  Procedures for obtaining a card can be found at http://www.brcc.edu/services/id/.

Activating BlueCard Value

Cardholders may utilize the following method to deposit funds and activate cash value on their BRCC BlueCard:

Online via BlackBoard Transact (credit/debit cards only);  BlackBoard Transact is an online service provided to BRCC via a third-party vendor to enable cardholders to manage their BlueCard values online. To utilize BlackBoard Transact, cardholders must establish an online account. All deposits made via BlackBoard Transact must be made using a valid credit/debit card; a minimum transaction amount of $10.00 is required. BRCC BlueCard holders may grant other individuals permission to add funds to their BRCC BlueCard via their Blackboard Transact account. Specific instructions for accessing BlackBoard Transact and for creating an account and depositing funds are available on the BRCC BlueCard website.

3. Refunds

BlueCard values are non-refundable except in extenuating circumstances as approved by the Associate Vice President of Finance and Facilities.  Refunds may be granted in the following circumstances: (1) administrative error of the college; (2) extraordinary circumstance involving a major medical emergency; (3) a student’s service in the uniformed services that requires the student’s sudden withdrawal or prolonged absence in accordance with Section 23-9.6.2 of the Code of Virginia; or 4) some other extraordinary circumstance.  Service in the uniformed services is defined as service (whether voluntary or involuntary) on active duty in the Armed Forces, including such service by a member of the National Guard or Reserve, for a period of more than 30 days under call or order to active duty of more than 30 days.
All refunds must  be requested in writing by submitting the BRCC BlueCard Refund Request Form- PDF (requires Acrobat Reader) to the Associate Vice President of Business and Facilities for approval.

All refund checks will be issued to the cardholder, and will be mailed to the cardholder’s address on file with the college in the Student Information System (SIS) and/or Human Resource Information System.

Students may petition for a refund in writing to the Associate Vice President of Finance and Facilities within six months of the beginning of the respective term.

Cardholders who have a financial hold on their SIS accounts must satisfy the purpose of the financial hold before a BRCC BlueCard refund may be processed.

This procedure is effective upon its approval by the College President on July 1, 2013