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Card Services

BlueCard Help

Trouble logging on to the BlueCard portal?

Contact the ID Card Office.

Reporting a Lost Card

As soon as possible, deactivate your account through the BlueCard Portal and contact the ID Card Office.

Card won’t swipe?

Try gently wiping the magnetic strip with:

  • a plastic bag
  • water and a tiny bit of  unscented, plain soap
  • a sweater
  • a baby wipe

BlueCard balance refunds

Refund requests may be made for emergency situations only.  See the BlueCard Refund Request Form - PDF (requires Acrobat Reader) for circumstances/instructions.