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Academic Programs

Computer Help Desk

Career Studies Certificate

Computer Help Desk program disclosures

Possible occupations for graduates are: entry-level positions in a help desk support role.

Curriculum

Please refer to the catalog for complete program information and curriculum notes.

(Course Number, Course Title, Credits)

  • ENG 111 College Composition, 3 cr
    or
    ENG 116 Writing for Business, 3 cr
  • BUS 270 Interpersonal Dynamics in the Business Organization, 3 cr
  • ITE 105 Career and Cyber Ethics, 2 cr
    or
    SDV 101 Orientation to the IT Profession, 2 cr
  • ITE 119 Information Literacy, 3 cr
  • ITE 182 User Support/Help Desk Principles, 3 cr
  • ITE 140 Spreadsheet Software, 3 cr
    or
    ITD 130 Database Fundamentals, 3 cr
  • ITN 106 Microcomputer Operating Systems, 3 cr
  • ITN 103 Administration of Networked Servers, 3 cr
  • ITN 260 Networking Security Basics, 3 cr

Total credits required: 26