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Academic Programs

Computer Help Desk

Career Studies Certificate

Computer Help Desk Program Disclosures

Possible occupations for graduates are: entry-level positions in a help desk support role.

Curriculum

Please refer to the catalog for complete program information and curriculum notes.

ENG 111 College Composition, 3
or
ENG 116 Writing for Business, 3

BUS 270 Interpersonal Dynamics in the Business Organization, 3

ITE 105 Career and Cyber Ethics, 2
or
SDV 101 Orientation to the IT Profession, 2

ITE 119 Information Literacy, 3

ITE 182 User Support/Help Desk Principles, 3

ITE 140 Spreadsheet Software, 3
or
ITD 130 Database Fundamentals, 3

ITN 106 Microcomputer Operating Systems, 3

ITN 103 Administration of Networked Servers, 3

ITN 260 Networking Security Basics, 3

Total credits required: 26