Troubleshooting guide

Login Problems

1. Is your user account keyed in properly?
   brcc\brxxxxx
   (br+first 4 letters of last name+first initial)
2. If so, your password may have expired or your account may be locked out after 3 unsuccessful login attempts.  Call the ICS Helpdesk.

Forget Password?

Forgot your password? Contact the Institutional Computing Services (ICS) Helpdesk to reset your password.

Problems with Presentation Workstations

1. Projector problem? Contact A/V in E103.  After hours, see the lab assistant in F110
   .
2. Computer problem? Contact ICS Helpdesk.  After hours, see the lab assistant in F110
   .