Support & Help

Institutional Computing Services (ICS) is responsible for supporting the networks, employee accounts, hardware and software, as well as providing faculty/staff support for SIS and Blackboard users.  The ICS helpdesk contact information is available in the table in the right-hand column.  Please use the helpdesk number if you have any problems with accounts, hardware, or software.

Troubleshooting

Please visit the troubleshooting guide to common problems section to see if your issue can be found there.

After Hours Support

Faculty members needing help with equipment after 5:00 p.m. should see a lab assistant in F110
.  If network emergencies occur after hours, the lab assistant will have a designated ICS contact number.