Communicating for Business Success
Co-sponsored by SVSBDC, Greater Augusta Regional Chamber of Commerce, Harrisonburg-Rockingham Chamber of Commerce, and a Virginia Community College System Institutes of Excellence Grant.
Register for five-part series ($145), or take individual sessions ($30 each) to meet specific needs.* Ask about discounts for Chamber members and SBDC clients! (Chamber/SBDC discount: $95 for entire series, $20 for individual sessions)
Effective Workplace Communication
When people don’t get the right message on time and in a form they can understand, problems result. Learn how to instill trust and efficiency by:
- Organizing messages people can understand
- Improving the office communication flow
- Creating an “open communication” environment
- Overcoming the myth that more = better
55908; $30*; Wednesday, Feb 15, 8:15-9:45 am; BRCC Augusta Center
57456; $30*; Wednesday, Feb 22, 12-1:30 pm; BRCC Harrisonburg Center
Intergenerational Communication
At least four different generations share today's workplace, often leading to conflict, misunderstanding and frustration. This seminar:
- Identifies myths about different generations
- Examines generational values and motivations
- Provides communication skills and tips to help improve the workplace experience
55918; $30*; Wednesday, Feb 29, 8:15-9:45 am; BRCC Augusta Center
57458; $30*; Wednesday, Mar 7, 12-1:30 pm; BRCC Harrisonburg Center
Getting the Most Out of Your Employees
Money isn't the only way to encourage employee productivity! You'll learn to:
- Identify key elements of motivation
- Provide meaningful feedback
- Identify obstacles to productivity
- Provide incentives in tough economic times
55920; $30*; Wednesday, Mar 14, 8:15-9:45 am; BRCC Augusta Center
57485; $30*; Wednesday, Mar 21, 12-1:30 pm; BRCC Harrisonburg Center
Networking for Success—Beyond the Business Card or It's Not Just Schmoozing
Networking involves more than shaking a few hands at meet-and-greet events. Make the most of valuable business opportunities available through intentional networking:
- Understand the importance of networking
- Identify methods of increasing your networks
- Use social media for networking
- Plan networking goals
55921; $30*; Wednesday, Mar 28, 8:15-9:45 am; BRCC Augusta Center
57490; $30*; Wednesday, Apr 4, 12-1:30 pm; BRCC Harrisonburg Center
Managing Workplace Conflict
Conflict is a natural by-product of interacting with other human beings. Learn to avoid the negative consequences of workplace conflict by:
- Identifying what causes conflict
- Understanding conflict management styles
- Using the appropriate style at the right time
55924; $30*; Wednesday, Apr 11, 8:15-9:45 am; BRCC Augusta Center
57493; $30*; Wednesday, Apr 18, 12-1:30 pm; BRCC Harrisonburg Center
Instructor
Instructor Toni S. Whitfield holds a Doctorate in Education Leadership and a Master of Arts in Communication Studies from the University of West Florida. Known as a dynamic presenter of communication seminars to employees in a variety of businesses and industries, Dr. Whitfield has taught communication-related courses for more than 20 years.
